Last Updated: 02/15/2025
1. Introduction
GoLiveX (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile and web application (the “Service”). By using the Service, you consent to the practices described in this Privacy Policy.
2. Information We Collect
- Personal Information: When you register for an account or join our waitlist, we may collect information such as your name, email address, role (e.g., ATE consultant, EMR trainer), and company/organization.
- Usage Data: We collect data about your interactions with the Service, including prompt queries, API call usage, device information, IP addresses, and browser type.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and collect usage data.
3. How We Use Your Information
We use the information we collect for purposes including:
- Providing and maintaining the Service.
- Managing user accounts and processing subscriptions.
- Personalizing your experience and delivering tailored content.
- Monitoring and analyzing usage and trends to improve the Service.
- Communicating with you about updates, promotions, and other news related to GoLiveX.
- Complying with legal obligations.
4. Disclosure of Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., payment processors, hosting providers).
- Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Usage data and aggregated analytics may be retained indefinitely for analytical purposes.
7. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us using the information provided below.
8. International Data Transfers
Your information may be transferred to, and maintained on, servers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.
9. Children’s Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of the Service after changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@golivexlive.com